Bella’s frequently asked questions.
Where does Bella practice medicine?
Bella’s primary campus is in Englewood, Colorado. Bella also offers medical care from the Marisol Health Offices at Denver (East).
Whom does Bella treat as patients?
Bella treats men, women and children. We offer obstetrics, gynecology, family medicine, pediatrics, and functional medicine.
Are visitors allowed?
Yes, but we do ask for caution. Before the pandemic, we welcomed visitors of every age in any number to our clinic. Now, we ask that patients consider carefully whom they invite to their appointments. While we do not want to limit your important appointments (say a gender reveal ultrasound) to just the patient, we do ask your help in reducing outside traffic in our clinics during this time of heightened illness.
When should I arrive at my appointment?
We ask that patients arrive at least 15 minutes early to all appointments. This ensures a couple extra minutes to park, complete necessary paperwork, finalize time of service payments, and grab a urine specimen (when appropriate).
Patients arriving for ultrasound should be extra prompt. The time needed to do a complete scan means every minute counts.
Same-day sick visits should also be on time, as it is highly probably the provider has added you to their schedule to ensure you receive prompt care. We do not want you to be alone when you’re not feeling well.
Bella does have a late arrival policy. Patients who arrive late risk having their appointment rescheduled.
Patients who do not show for their appointments or who do not provide at least one business day notice of a cancellation will be charged per office policy.
Where should I park at the Englewood campus?
Patients are welcome to park in our parking lot (directly south of the building). When parking is limited, please feel free to park along the street. You can also find parking a short walk up behind Mango Coffee.
Does Bella offer language translations?
We do. We have several fluent Spanish speakers on staff in every department. We also have a Spanish-only phone line. Many of our patient packets have been translated to Spanish as well.
Patients whose first language is one other than English should alert us before their appointments of any language translation needs. We can arrange to have a medical translation service as part of the appointment via a secure conference call or video conferencing session.
Does Bella offer Telemedicine?
Yes. Bella is pleased to offer the convenience and reassurance of telemedicine to our patients. Not all appointments are appropriate for telehealth, but visits like lab reviews, anxiety and depression consultations, and fertility consulation appointments are perfect telemed opportunities.
Bella’s telemed platform is fully secure and HIPPA compliant.
You will receive a link via an SMS text on your smart mobile device. Please click the link to submit vital patient information that will allow the provider to access your chart. You will then be placed in a virtual waiting room. When your provider is ready, he or she will join the appointment.
If your provider struggles with the connection, he or she will try to call you. This call will appear as a blocked number on your phone. Please answer the phone call.
Telemed visits are billable to insurance or cash pay.
Please note, you must be in Colorado at the time of your telemedicine appointment.